Jennifer,

Thank you for sending the photos of (our loved one). She looks good and we are so thankful for your staff and their good care. We appreciate all that you do to make (our loved one’s) life easier. And you are saving us a lot of worry about her. Please don’t hesitate to call us …

P.M.

To Heart and Hand Staff,

Our family is so thankful for all the loving care you gave our mother …

D&T and Family

Jennifer,

Thank you so much for the cookies you brought. Also, thank you for all your help & support during this time. Your professional & caring staff was a blessing & all you did was greatly appreciated.

S.A. and Family

Thank you so much for the care you provided to my Dad. You can’t imagine the relief it brought to him and ourselves …

To all the folks at Heart and Hand: Thank you for the wonderful care I received during the five weeks I was with you.

Every time I had to ring my bell to ask for help, I was greeted with cheerfulness and kindness. I noticed that you were not only pleasant to me, but to all the residents. Sometimes people who are aging can be difficult, but none of you ever showed signs of being irritated.

The meals were always a highlight of the day. Good food served with love. You should all be proud to be part of a team that provides excellent care.